The Six Sigma Environmentalists – The Dabbawala’s of Mumbai.By Elsie Gabriel

The Six Sigma Environmentalists – The Dabbawala’s of Mumbai.By Elsie Gabriel

    The Six Sigma Environmentalists - The Dabbawala’s of Mumbai. By Elsie Gabriel   “Six Sigma is a quality program that, when all is said and done, improves your customer’s experience, lowers your costs, and builds better leaders." — Jack Welch Believe it or not, the humble Dabbawala’s of Mumbai who are mostly semi literate people from the Warkari tribe from rural Maharashtra are a six sigma certified organization, running the lunch box delivery business for over 125 years. So, what is the Six Sigma you may ask? The Six Sigma is…continue reading →